Description

We are fueled by our goal to be #1 in sales and service in the communities we serve while redefining the car buying experience and delivering personalized service to our guests. We believe in empowering our employees to delight our customers, by fostering an entrepreneurial and creative culture. If you are an out-of-the-box thinker and are looking for a challenging and rewarding opportunity – we want to hear from you!

If you have experience in hospitality, guest services, or just simply love making people happy, we’d like to help you translate those skills into a successful career in the retail automotive business. 

How You Will Make an Impact

Our guests seek luxury, value, and world-class service. As a Diagnostic Technician, you will be one of the primary team members responsible for delivering elevated hospitality by ensuring par excellence of our vehicles. You will impact whether we become our guest’s favorite place to purchase, lease, or service their vehicle.

What Winning Looks Like:

• Demonstrating a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. 
• Perform minor maintenance, e.g., changing engine oil and filters.
• Perform complete vehicle maintenance inspection including tires, brakes, and all fluid levels.
• Communicate appropriate customer vehicle repair and maintenance recommendations to the service advisor liaison.

Skills Needed to Win:

• At least 18 years of age
• Ability to effectively manage time to meet and exceed targets
• A strong desire to succeed
• Willingness to learn and take direction
• A strong focus on customer service
• A team player who is focused on providing exemplary customer service
• Ability to work in a fast-paced work environment
• Strong organizational skills and detail-oriented
• Possess a valid in-state driver's license and an acceptable driving record

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR. 
• Swickard has positioned itself as a leader in the automotive industry working with brands like Mercedes Benz, Toyota, Lexus, Porsche, Audi, Honda, GMC, and Jaguar-Land Rover among others.
• We have over 2,000 employees at 28 dealerships in 5 states…and we are still growing! 
• We were ranked as the 2nd fastest growing auto group in 2021 by Automotive News 
• We are a team. Everyone plays a role in our success. 
• We are a hospitality company that happens to be in the automotive industry. 

Benefits of Working at Swickard:

• Ongoing training and support
• Opportunities for continued personal and professional growth
• We are an equal opportunity employer and value diversity, inclusion, and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristics protected under applicable State or Federal laws and regulations.

Competitive benefits package:

• Insurance: medical, dental, vision, life, and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays
• PTO

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes. #T4

Requirements

Minimum 5 years European experience. Salary and sign on bonus based on experience.